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Precautions

Please read the following before contacting us.

  • This is the contact point for various inquiries and requests for interviews and appearances only.
  • Depending on the content of your inquiry, we may not be able to respond to you or it may take us some time to respond to you. Please be aware of this in advance.
  • We do not accept unsolicited e-mails or e-mails with slanderous content against individuals or organizations. Please note that we may not be able to receive your inquiry form if it is sent repeatedly.
  • We will not be able to reply to anonymous inquiries, so please be sure to include your name, email address, and all necessary information about your inquiry.
  • We are unable to respond to inquiries regarding Genki Iwahashi's schedule.
  • Please note that we are unable to respond to inquiries outside of our customer support hours of 12:00-17:00 on weekdays, and on Saturdays, Sundays, holidays, and during summer and winter vacations.
  • Reproduction or secondary use of all or part of the e-mails without our permission is prohibited. We will take immediate legal action if any of the actions prohibited by the Copyright Act or other laws are found.

For customers who have set their e-mail receiving restrictions

Please note that it may take some time for us to reply to you depending on the content.

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